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18 Hours Ago
WI, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, guiding implementations and resolving issues for customers using Palo Alto Networks products. Responsibilities include managing support cases, conducting fault isolation, collaborating with engineering teams, and contributing to process improvements. Skills in troubleshooting diverse applications, network technologies, and familiarity with cloud technologies are essential.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
8 Days Ago
OR, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides technical support for Palo Alto Networks products, manages support cases, conducts fault isolation and root cause analysis, interprets technical documentation, and collaborates with customers to resolve complex technical issues while participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
8 Days Ago
NJ, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support to customers, manage support cases, conduct fault isolation and root cause analysis, and collaborate with engineering teams to enhance product operability. Responsibilities also include providing troubleshooting guidance, and supporting process automation in a 24/7 environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
8 Days Ago
IL, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases, conducting fault isolation, and collaborating with customers to resolve complex issues. Responsibilities include providing guidance on best practices, troubleshooting, and participating in process automation efforts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
8 Days Ago
United States
Remote
350 Employees
Senior level
350 Employees
Senior level
Mobile • Security • Software • Cybersecurity
The Sr. Systems Support Engineer at Keeper provides technical support and resolution analysis for clients, ensuring excellent customer experiences. Responsibilities include troubleshooting technical issues across various platforms, managing identity access solutions, and configuring Single Sign On and Active Directory. The role demands strong communication skills and the ability to assist users with varying technical expertise in a fast-paced environment.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
19 Days Ago
Greenwood Village, CO, USA
Remote
1,600 Employees
Junior
1,600 Employees
Junior
Cloud • Information Technology • Productivity • Security • Sharing Economy • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer I - Infrastructure at Pax8, you'll provide top-tier technical support for Microsoft Azure services and other cloud solutions, handling inquiries via phone and email. You'll educate partners on technologies, diagnose issues, and work with sales to enhance the support experience, ensuring timely resolutions and continuous learning in the field.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+65 More
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